Are your products safe for all skin types?

Yes, our products are carefully formulated to be gentle yet effective for all skin types, including sensitive skin. We recommend reviewing the product descriptions and ingredients for specific skin concerns.

How can I learn about the ingredients in your products?

We believe in transparency. You can find a detailed list of ingredients for each product on our website under the product description, and feel free to contact us if you have specific questions.

How should I use your products?

For best results, follow a simple four-step ritual:

  1. Cleanse with our Clarifying Facial Cleanser
  2. Tone with Rosewater Facial Toner
  3. Treat with Niacide Facial Serum
  4. Moisturize with Clarifying Facial Moisturizer

This routine helps keep your skin clean, balanced, hydrated, and radiant.

Are your products fragrance-free?

No synthetic fragrances are used. Any scent comes naturally from the ingredients themselves, like rosewater or plant extracts.

Are your products cruelty-free?

Absolutely. We never test on animals, and all of our products are thoughtfully and ethically crafted.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Can I cancel or modify my order?

We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes.

What is your policy for damaged products?

Yes, if you receive a damaged or defective product, please contact us immediately. We will arrange for a return or exchange and ensure that you receive a replacement product promptly.

Other inquiries?

Please contact us here.